„UGC or Chatbot? Two Strategies, One Goal: How UGC and Chatbots Divergently Reduce Online Product Uncertainty”, Revue ISG, vol. 8, nr. 4, nov. 2025, Data accesării: oct. 23, 2026. Disponibil la: https://www.revue-isg.com/index.php/home/article/view/2250